Frequently Asked Questions
Everything you need to know about your personalized Ayurvedic beauty journey.
How do I know which products are right for my hair and skin type?
We use a detailed Dosha analysis quiz to understand your unique Prakriti. Based on your inputs regarding your body's tendencies and current concerns, our Ayurvedic experts curate a personalized regimen specifically for you.
Are Vedix products 100% natural and safe?
Yes, all Vedix products are formulated with authentic Ayurvedic herbs and are free from harmful parabens, sulfates, and silicones. We prioritize high-quality, plant-based ingredients to ensure safety and efficacy.
How long does it take to see visible results?
Ayurveda works by addressing the root cause of concerns. While individual results vary, most customers report noticeable improvements in hair texture and skin glow within 4 to 6 weeks of consistent use.
What is your return policy if the products don't suit me?
We offer a 'Product Suitability Guarantee'. If you feel the products are not working for you after 30 days of consistent use, you can contact our support team for a free consultation and a reformulated replacement or a refund.
How long does shipping take for my personalized kit?
Since each kit is customized, it takes 24-48 hours for formulation. Once dispatched, your order will typically reach you within 3 to 5 business days depending on your location.
Can I modify my subscription or one-time order?
Yes, you can manage your orders through your account dashboard. You have the flexibility to pause, skip, or modify your regimen based on your changing hair and skin needs.